We all have a petty meanness – even the Queen of England (who turns lights off all the time). Do you spend hours searching for a good deal, costing you dear in “opportunity cost”? Do you choose the cheapest tool for the job rather than the best? Can you tell the difference between an overhead, an investment or a cost of business and is that HURTING your business? More to the point, will Nicola EVER be able to bring herself to buy a new kettle?